FAQ

  • I-Car Gold
  • FCA Recognized Certified Collision Repair Facility
  • Hyundai Recognized Collision Repair Center
  • Nissan Certified Collision Repair Network – through Tom Wood Nissan Indianapolis
  • Chief Training in Computerized Measuring
  • Axalta Cromax Chromasystem Certification Course
You have the right to go to the repair facility of your choice. We hope you choose Diamond Collision!
You do not pay a deductible on the repairs to the other person’s vehicle. You only pay a deductible for the repairs to your vehicle.
If someone else’s insurance is paying for your repairs you are entitled to a rental vehicle. You may or may not be entitled to the same type or size of vehicle. Let the friendly staff at Diamond Collision help you with your rental arrangements.
If your insurance is paying for your repairs your auto insurance policy will determine how much, if any, rental costs will be paid by the insurance company.
If the insurance company is paying for the rental they typically will not pay for any insurance on the rental car. You may want to check with your insurance agent to see if your auto insurance policy covers any damages that might happen to the rental vehicle. Of course, neither the insurance company nor the rental company will pay for any fuel charges or traffic tickets while you have the rental.
If someone else’s insurance is paying for your repairs the insurance company has the right to choose what type of parts (factory new parts, factory used parts, new aftermarket parts, or reconditioned factory used parts) will be used for repairs. If your insurance is paying for your repairs and your vehicle is 5 years or newer, you have the right to choose what type of body parts will be used in the repairs.

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