Safe & experienced auto repair.

Auto Collision Services

At Diamond Collision Services Inc., we can fix anything from small dings and dents to major damage. Our experienced technicians provide a wide variety of auto collision services to meet your needs and get your vehicle back on the road as quickly and safely as possible.

Call us at 317-272-6820 or visit us at our Avon, IN location for trusted services today!

Car being repainted red during repairs.

Our Services

We work on both foreign and domestic vehicles, providing quality auto repair services including, but not limited to:

  • Panel Repair (big and small)
  • Dings & Dent Repair
  • Frame Repair
  • Unibody Repair
  • Plastic Bumper Repair
  • Fiberglass Repair
  • Paint & Scratch Repair
  • Paint Matching
  • Paintless Dent Repair
  • Mirror Replacement
  • Windshield Replacement
  • Auto Glass Replacement
  • Headlight Restoration
  • Wheel Reconditioning
  • Deer Hits
  • Disinfect & Deodorize Vehicle Interiors
  • Panel Repair (big and small)
  • Dings & Dent Repair
  • Frame Repair
  • Unibody Repair
  • Plastic Bumper Repair
  • Fiberglass Repair
  • Paintless Dent Repair
  • Deer Hits
Volkswagen GTX with rear collision at the shop.
Diamond Collision Services worker repainting a car red with a special tool.
  • Paint & Scratch Repair
  • Paint Matching
  • Mirror Replacement
  • Windshield Replacement
  • Auto Glass Replacement
  • Headlight Restoration
  • Wheel Reconditioning
  • Disinfect & Deodorize Vehicle Interiors
Scratched wheel after a deer hit.
Car being ready to get loaded on a towing vehicle.

Towing

While DCS does not offer towing, we are partnered with Joe’s Garage & Whitlow’s 24 Hour Towing and can assist you with towing services through them.

For immediate towing services, please call 317-839-3804.

Man handing down keys to a rental car to a woman inside the car.

Rental Cars

While your vehicle is in the shop, we can assist you in setting up a rental car reservation through Enterprise Rent-A-Car in Avon, IN or Hertz Car Rental in Brownsburg, IN. We can also help you determine if you have rental car coverage on your claim. No rental coverage? We have negotiated lower rental rates for our customers.

Person estimating the cost of the repairs for a vehicle after a collision.

Payment & Insurance

We accept both customer pay and insurance work. As claims specialists, we love helping customers through the claims process and work with all insurance companies.

If you need assistance, our estimators are happy to advise you so that you can make an informed decision on how to proceed.

Repair Process

We are here to help you through this unexpected situation. Our caring staff is available to advise you through the entire repair process, from your first contact until we’ve handed back your keys when the repairs are done.

First Contact

At our first contact, we will listen to your needs so we can advise you on your next step. Whether you need to come in for an estimate, send us photos for a visual estimate, or just need to schedule a date and time to drop off your vehicle for repairs, we’re here to help you get started.

Schedule an Estimate

You can call us at 317-272-6820, schedule online, or drive over to our collision center in Avon, IN for an estimate. Estimate appointments are not required, but they do reserve the date and time for you, so you do not have to wait. This also helps us minimize the number of people in the office to help with social distancing.

Insurance Approval

We are always willing to email estimates and photos to the insurance company for repair approvals when needed. We can also verify rental car coverage if you would like at this time.

Schedule a Repair

Schedule a date and time to drop off your vehicle for repairs. As a courtesy, we will send you an appointment reminder. We would be happy to set up rental car arrangements on your behalf. Parts will be pre-ordered as needed. Please plan on spending some time with us going over the repairs and paperwork when you drop off. Let us know if you need to arrange to drop your vehicle off after hours.

Pre-Wash & Disinfect

After you leave, our detailer will disinfect the interior of your vehicle for everyone’s safety. Then, he will give it a quick bath which will help knock off any road dirt. This will allow us to identify damages hidden under the dirt.

Repair Plan

Once we have all required approvals, our production manager will assign a technician to remove the damaged parts from your vehicle. The estimator will then determine if any hidden damage exists and write a repair estimate. The estimator will send off any additional items to the insurance company for approval as needed.

Order Parts

Our parts person will be able to order parts once the repairs have been approved.

Structure & Body Repair

Any structural damage must be repaired first so we can accurately repair your vehicle to manufacturer specifications. Outer panels can then be repaired or replaced as needed.

Paint

At this stage, our certified painter will prep and paint your vehicle using Standox® paint system to ensure the highest quality finished product.

Reassembly

After paint, the technician will finish assembling your vehicle following manufacturer repair procedures.

Align, Scan, & Calibrate

If needed, your vehicle will undergo a wheel alignment, post-repair scan of computer modules, and/or recalibration of safety features. A test drive may be required as part of the reprogramming process.

Wash, Disinfect, & QC

Our detailer will do a post-repair wash, wipe down, and vacuum before hooking up the Ozone machine to disinfect and deodorize your vehicle for your safety. Your repair advisor will then do a final QC before notifying you that your vehicle is ready.

Ready for Pick-Up

Your vehicle is ready! When you come in to pick it up, we will go over the final paperwork and collect payment. Our repair advisor will go over the repairs and our warranty with you. If you have a rental, you may leave it with us. You are then free to drive away in your freshly repaired vehicle! Can’t get here before we close? In some circumstances, we can make after hours pick-up arrangements.

Get the auto collision services you need. Call us at 317-272-6820 today!

Contact

Phone: 317-272-6820
Fax: 317-272-6821
Email: Send us a message

Hours

Monday - Friday:
8:00 AM - 5:00 PM
Earlier & later appointments available by request. After hours drop-off/pick-up available.
Diamond Collision Services, Inc. BBB Business Review

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